msn anti-virus. essentialI'm getting an MSN error code 81000395 when ever i try to log in?

My anti virus is Microsoft security essentials.

It saying it's temporally unavailable.
hey

Are you encountering error 81000395 when you try to sing into Windows Live Messenger? in

If you are encountering this error, please enable connection logging and send us a mail with
the connection log attached to messengeresc@hotmail.com

To gather the connectivity log, please follow steps below:

1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
the far right of the taskbar, and then click "Exit."
2. Delete the already existmsn anti-virus. essentialing connection log file, if it is available:
a. Start Messenger but do not sign in.
b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
the My Received Files folder.
c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
press DELETE.
d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
press DELETE.
3.Enable connection logging if it is not already enabled.

a. Start MSN Messenger but do not sign in.
b. On the "Tools" memsn anti-virus. essentialnu, click "Options."
c. In the "Options" dialog box, click "Connection."
d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
troubleshoot connection problems" check box is selected.
e. Close the "Options" dialog box.
4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
appears.
5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.

or go here to find help



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